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<div class="bvseo-question-answer" data-questionid="4876283">
<h2 class="bvseo-question">
Have the lessons that go with this kit been taken down? I'm trying to access them so I can use them with my kit.
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<div class="bvseo-author">Asked by: Bob27</div>
<div class="bvseo-answer" data-answerid="3720762">
Hello. Thank you for reaching out to us. We are very sorry to hear you are having trouble accessing the lessons. There are two ways for you to access the free online course Prismacolor Technique Portrait Drawing Art Set, Digital Lessons, Level 1, please follow the steps below. Scan QR Code 1. Using your smartphone, scan the QR code on the inside of the lid. 2. You will be directed to a page where you can create an account with the promotion code already included. 3. As soon as you finish creating your profile, the online art lessons will be available to you. Manual Log In 1. Enter the link that is near the qr code (ie: prismacolor.com/nature1) into your browser. You will be directed to your product page. 2. Click on Redeem Code/Purchase 3. Fill out the necessary information 4. In the Promo Code field, enter your code 5. Click Apply, so your total would be $0.00 6. Click Redeem Now to complete your account Please double-check that the code is entered exactly as shown, including any hyphens, and that it hasn&rsquo;t already been redeemed. If you are still unable to access the lessons, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Prismacolor&reg; Consumer Care
<div class="bvseo-author">Answered by: Prismacolor® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-06-10</div>
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<div class="bvseo-question-answer" data-questionid="4802757">
<h2 class="bvseo-question">
I&rsquo;m unable to use the code. I get an error message.
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<div class="bvseo-author">Asked by: Laurie</div>
<div class="bvseo-answer" data-answerid="3621238">
Hello Laurie, Thanks for contacting us. We&rsquo;re sorry to hear you&rsquo;re having trouble using the access code for the Prismacolor Technique Portrait Drawing Art Set, Digital Lessons, Level 1. The code is intended to unlock the digital lessons smoothly, so receiving an error message can be frustrating. Please double-check that the code is entered exactly as shown, including any hyphens, and that it hasn&rsquo;t already been redeemed. If you are outside the USA, please make sure to use a VPN. If the issue continues, our Prismacolor Consumer Care team can help troubleshoot the error and get you connected to your lessons. Please don&rsquo;t hesitate to reach us through https://www.prismacolor.com/support/contact-us, by phone at 1-800-346-3278, or via LiveChat. Our support hours are Monday through Friday, 9 am&ndash;5 pm Eastern Time. Have an amazing day! &mdash;Prismacolor Consumer Care
<div class="bvseo-author">Answered by: Prismacolor® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2026-01-16</div>
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<div class="bvseo-question-answer" data-questionid="4521516">
<h2 class="bvseo-question">
In byed the set and i cant see the lesons i have a code, can you sed me the lessons. Live in belgium
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<div class="bvseo-author">Asked by: Monique</div>
<div class="bvseo-answer" data-answerid="3308921">
Hello. Thank you for reaching out to us. We are very sorry to inform you that the lessons can only be accessed in USA as Prismacolor is only available in USA at the moment. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Prismacolor&reg; Consumer Care
<div class="bvseo-author">Answered by: Prismacolor® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-10-04</div>
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<div class="bvseo-question-answer" data-questionid="4272924">
<h2 class="bvseo-question">
Where can I purchase Portrait level 1? Can't find it anywhere.
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<div class="bvseo-author">Asked by: marrah</div>
<div class="bvseo-answer" data-answerid="3144260">
I am limited to online shopping. I cannot find the Portrait Level 1 anywhere. If you find a link to anyplace selling this set, please let me know. Thank you.
<div class="bvseo-author">Answered by: marrah</div>
<div class="bvseo-pubdate">Date published: 2023-12-24</div>
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<div class="bvseo-question-answer" data-questionid="4235897">
<h2 class="bvseo-question">
When will the Level 2 and Level 3 portrait kits be available?
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<div class="bvseo-author">Asked by: RHDG</div>
<div class="bvseo-answer" data-answerid="3120405">
Hi, RDHG. There is no update yet about having Prismacolor Technique Portrait Drawing Art Set Level 2 and Level 3 as of the moment. It will be announced in the public in the future. Have a good day!
<div class="bvseo-author">Answered by: Prismacolor® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-03-23</div>
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<div class="bvseo-question-answer" data-questionid="4222620">
<h2 class="bvseo-question">
i recently bought the portrait kit. The box lists 3 levels available, however, I only see level 1 listed on the Prismacolor website and cannot find them for sale. Are they a work in progress? I&rsquo;m anxious to move forward with more advanced work.
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<div class="bvseo-author">Asked by: Beth</div>
<div class="bvseo-answer" data-answerid="3116674">
Hi, Beth. The Prismacolor Technique Portrait is only available for Level 1 as of the moment. Please look forward for our future products. Have a nice day.
<div class="bvseo-author">Answered by: Prismacolor® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-04-10</div>
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<div class="bvseo-question-answer" data-questionid="4181764">
<h2 class="bvseo-question">
How do I access the free online video ?&nbsp;
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<div class="bvseo-author">Asked by: Levi</div>
<div class="bvseo-answer" data-answerid="3088792">
Hello, Levi. There are two ways for you to access the free online course Prismacolor Technique Portrait Drawing Art Set, Digital Lessons, Level 1, please follow the steps below. Scan QR Code 1. Using your smartphone, scan the QR code on the inside of the lid. 2. You will be directed to a page where you can create an account with the promotion code already included. 3. As soon as you finish creating your profile, the online art lessons will be available to you. Manual Log In 1. Enter the link that is near the qr code (ie: prismacolor.com/nature1) into your browser. You will be directed to your product page. 2. Click on Redeem Code/Purchase 3. Fill out the necessary information 4. In the Promo Code field, enter your code 5. Click Apply, so your total would be $0.00 6. Click Redeem Now to complete your account
<div class="bvseo-author">Answered by: Prismacolor® Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2025-12-08</div>
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<div class="bvseo-question-answer" data-questionid="4106426">
<h2 class="bvseo-question">
Which 18 colors are included?
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<div class="bvseo-author">Asked by: Faye</div>
<div class="bvseo-answer" data-answerid="3049224">
pc1058 pc947 pc901 pc132 pc929 pc1014 pc997 pc994 pc921 pc928 pc1013 pc939 pc944 pc1092 pc1093 pc927 pc914 pc938 its a real nice selection of colors included. Don't know why customer service couldn't tell you this?
<div class="bvseo-author">Answered by: Shifter</div>
<div class="bvseo-pubdate">Date published: 2024-03-28</div>
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