FAQs

1) Use Prismacolor Soft Core pencils on illustration board or watercolor paper. Then color with Prismacolor Watercolor pencils over the top and brush areas with water to fill in white space and blend.

2) Use Prismacolor Watercolor pencils as traditional watercolors. Then, when dry, add detail with Prismacolor Soft Core pencils.

The Premier Soft Core and Premier Verithin® Colored Pencils are wax based pencils, thus they are not designed to be erased easily. If you’re looking for a medium that is designed to be erased, try out Col-Erase® Colored Pencils and erase away!

No, but setting the pencils in a warm, sunny spot for a few minutes can soften the wax-based colored pencils.

Premier Double Ended Art Markers contain an alcohol, dye-based non-toxic ink. They are double-ended and available in a palette of 200 brilliant colors to add life to just about any project. Premier Illustration Markers contain an archival quality, lightfast, non-toxic ink and are available in fine, chisel and brush tips and 8 colors. They’re great for detailing, lettering, making borders and creating textures and outlining shapes.

Premier Nupastels® are a semi-hard pastel, whereas soft pastels are softer and creamier in texture.

Pastel artists love Premier Nupastel® Hard Pastels because of their versatility, color range, and solubility with water and solvents. Also, the unique rectangular shape aids in creating lines. Premier Nupastel® Hard Pastels offer a nice balance, not too hard yet not too soft.

Ranging from the thickest black (9B) to the thinnest gray (9H) the full range of pencils includes the following: 9B, 8B, 7B, 6B, 5B, 4B, 3B, 2B, B, HB, F, H, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H.

No, the Prismacolor Turquoise® leads do not actually contain lead. The main ingredients are graphite, clay and binders. As a matter of fact, no product in the Prismacolor portfolio contains lead.

Yes, there is a 79 ct Mixed Media Set that contains: Soft Core, Verithin, Watercolor and Art Stix along with a sharpener.

The Prismacolor Premier Colored Pencils were not designed for use on fabric. Since they are waxed based pencils, they probably won’t hold up to washing and drying; however, some of the pigments used in the colored pencils MAY stain clothing.

The wax used in the Premier Soft Core Colored Pencils is a soft wax, which makes their color lay down smooth and creamy. The Scholar Colored Pencils use a combination of a soft and hard wax. The soft wax used in the Scholar pencils is the same as used in the Premier Soft Core pencils but a harder wax is also added, making the Scholar pencils a little harder and less prone to breakage. The purpose of this slightly harder lead in the Scholar set is to aid developing artists as they learn the right amount of pressure to apply when working with colored pencils. The percentage of pigment used in the Premier Soft Core Colored Pencils is also greater, resulting in more vibrant colors.

Prismacolor has been making quality pencils since 1938.

Wax bloom is a natural oxidation process of wax-based materials, just like rust is an oxidation of iron. It appears as a cloudy white film over a drawing or color lay down. If you are plagued with wax bloom, simply wipe your drawing with a clean, dry cloth and spray it with a final fixative to seal out air. If you find your drawings are prone to wax bloom, you may want to use a workable fixative intermittently as you layer your artwork and then finish with a final fixative. Wax bloom is especially prevalent in warmer climates and for artists who apply greater pressure when working with colored pencils.

Unfortunately, Lilac and Lavender were discontinued due to a raw material discontinuation. As we reviewed the potential solutions and attempted to adjust the formula to get a color match, we determined that a color match would not be possible. We understand that color consistency is important and therefore, ultimately decided to make two new colors that are near matches in color, but enough changes to warrant new names and numbers to prevent confusion. Amethyst (1104) is intended to replace Lilac and Orchid (1105) is intended to replace Lavender. These new pencils should be available to purchase individually by May 2023.

Newell Brands stands behind its products and quality controls and guarantees complete customer satisfaction with your Prismacolor product purchased from us or one of our authorized sellers in the United States. If you are not satisfied with your new Prismacolor product, please fill out our contact us form and provide a description and photos of your product and we’ll work to make it right. You must make your request within 45 days of the date of purchase.

Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to the original, end-user purchaser in the United States.

How To Claim The Guarantee
To submit a Guarantee request, please fill out the contact us form. Please have information available regarding where and when you purchased your product, your reason for dissatisfaction, and proof of purchase. Please note that you may be asked to submit photo(s) of your product, provide proof of purchase, and provide other information to assist us in processing your request. You must submit your Guarantee request within 45 days of the date of purchase.

Guarantee Guidelines
Newell Brands reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Newell Brands concludes that the purchaser has abused the Satisfaction Guarantee. We may amend or terminate the Satisfaction Guarantee at any time without notice. If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at 1-877-724-8324.

Effective: February 1st, 2024