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<div class="bvseo-question-answer" data-questionid="4446989">
<h2 class="bvseo-question">
Hey! so I got this set at my local Micheals recently and when i try to scan the QR code or search the url code it says the page cannot be found, and i just want to know if its just something wrong with my QR code or what?
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<div class="bvseo-author">Asked by: Rat206</div>
<div class="bvseo-answer" data-answerid="3245898">
Hello. Thank you for reaching out to us. We are sorry to hear about that, please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated with your country so that we can assist you with this. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Prismacolor Consumer Care
<div class="bvseo-author">Answered by: Prismacolor Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-09-14</div>
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<div class="bvseo-question-answer" data-questionid="4342483">
<h2 class="bvseo-question">
I keep scanning the code but the video isn&rsquo;t available. What am I doing wrong?
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<div class="bvseo-author">Asked by: Skelle</div>
<div class="bvseo-answer" data-answerid="3184633">
Hi, Skelle. Please contact us directly by clicking the headset icon on the upper right part of our website and dial the phone number associated in your country. We are looking forward to hear from you!
<div class="bvseo-author">Answered by: Prismacolor Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-09-14</div>
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<div class="bvseo-question-answer" data-questionid="4091509">
<h2 class="bvseo-question">
Can the online class be watched multiple times?
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<div class="bvseo-author">Asked by: EngineerLoves art</div>
<div class="bvseo-answer" data-answerid="3145482">
yes
<div class="bvseo-author">Answered by: tess</div>
<div class="bvseo-pubdate">Date published: 2024-09-14</div>
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<div class="bvseo-question-answer" data-questionid="3874686">
<h2 class="bvseo-question">
Where is the promocode inside the box for the free online lesson?
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<div class="bvseo-author">Asked by: Ps03</div>
<div class="bvseo-answer" data-answerid="3102793">
The promo code is usually found on the sticker inside the box, located on the cover.
<div class="bvseo-author">Answered by: Prismacolor Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-01-08</div>
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<div class="bvseo-question-answer" data-questionid="4072764">
<h2 class="bvseo-question">
Do you have french lessons? I want to offer those lessons to my nefew. Thank you
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<div class="bvseo-author">Asked by: Lara</div>
<div class="bvseo-answer" data-answerid="3015609">
Hi, Art lessons available in our Prismacolor Technique is all in English Language. Rest assured, your question was heard and we will forward this to our Management and Quality team, so they might consider the art lesson in French version.
<div class="bvseo-author">Answered by: Prismacolor Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2022-12-27</div>
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<div class="bvseo-question-answer" data-questionid="4068709">
<h2 class="bvseo-question">
I lost the box with my promo code on it. Is there anyway to get a new one?&nbsp;
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<div class="bvseo-author">Asked by: Amarie</div>
<div class="bvseo-answer" data-answerid="3011601">
Hi, we are sorry to hear that you lost your box which include the promo code. We are more than happy to check and address this for you. Please contact us directly at 1-800-346-3278.
<div class="bvseo-author">Answered by: Prismacolor Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-12</div>
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<div class="bvseo-question-answer" data-questionid="4042538">
<h2 class="bvseo-question">
How can I get the online lessons if my phone can not scan qr codes?
</h2>
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<div class="bvseo-author">Asked by: Daniel13</div>
<div class="bvseo-answer" data-answerid="2995666">
Happy to assist, Daniel. We appreciate that you've chosen Prismacolor Drawing Set for your creative needs. To view the lessons without scanning the code, please follow instructions below: 1. Enter www.prismacolor.com/nature1 (depending on your set) into your browser. You will be directed to Drawing Art Set page. 2. Click on Redeem Code/Purchase 3. Fill out the necessary information 4. In the Promo Code field, enter the alphanumeric code beneath the QR Code on the box's inside lid 5. Click Apply, so your total would be $0.00 6. Click Redeem Now to complete your account Happy watching!
<div class="bvseo-author">Answered by: Prismacolor Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2024-09-14</div>
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<div class="bvseo-question-answer" data-questionid="3913180">
<h2 class="bvseo-question">
how do you start the video
</h2>
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<div class="bvseo-author">Asked by: Ady11</div>
<div class="bvseo-answer" data-answerid="2989357">
Hi, Ady. The digital lessons can be redeemed after purchasing a Prismacolor Technique Art Set. To view the videos, scan the QR code on the inside of the packaging's lid using a smartphone. Once you have completed this step, you will be directed to a page where you can create an account with the promotion code already included. As soon as you finish creating your profile, the art lessons will be available to you. For further assistance, do not hesitate to contact us directly. Happy watching!
<div class="bvseo-author">Answered by: Prismacolor Consumer Care</div>
<div class="bvseo-pubdate">Date published: 2023-11-12</div>
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